Return Policy: You have 14 WORKING days to return an item from the date that you purchase it.
To be eligible for a return here at NAI-Knitting, the item that you purchased must be unused, and in the same condition as when you purchased it.
Once we have received your item, we will let you know that we’ve received it and that we are in the process of evaluating if it’s in the same condition as when it was delivered to you. We will let you know the status of your refund as soon as we have finished inspecting your item.
If we approve your refund, we will refund it to the original method of payment. Depending on your card issuer’s policies, you will receive the refund in a 3-5 of working days.
You will be responsible for paying the costs of shipping your item back to us. The costs of shipping are non-refundable and non-negotiable.